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22 May

New programme of extension of warranty for Ferrari hybrids

Ferrari has introduced the exclusive ‘Hybrid Warranty Extension’ service for the 296GTB/GTS and SF90 hybrid models. This service combines the extension of the manufacturer's warranty and the scheduled replacement of the HVB (High Voltage Battery) component after 8 years. The warranty coverage includes the hybrid system and, in case of failure of the HVB, it will be replaced if necessary. The formula covers vehicle defects as defined in the new vehicle warranty manual. The replacement intervention is carried out by the Ferrari Authorised Network and includes labour and the original Ferrari HV spare part.

 

This service renews Ferrari's commitment to guarantee the performance of the vehicles over time and offers the customer a unique formula of total vehicle coverage. The service is a combination of the Extended Warranty and the HVB component replacement service after 8 years, with the obligation of continuous coverage of the Hybrid Warranty Extension year by year, up to the eighth year. This communication is not dedicated to warranty contracts sold under the Ferrari Approved Certified Used Vehicle programme; specific information will follow.

 

Applicability

The service can only be activated on 296GTB/GTS and SF90 models for all versions, in delivery phase or for vehicles already delivered.

 

Warranty coverage

The coverage of this service is the extension of the Ferrari Manufacturer's Warranty. The Hybrid system is included in the coverage; in case of failure of the HVB, it will be replaced if necessary. The formula covers vehicle defects as defined in the new vehicle warranty manual.HVB replacement. Furthermore, within the scope of the Ferrari Manufacturer's Warranty extension, this ‘Hybrid Warranty Extension’ includes in particular the scheduled replacement of the HVB after the eighth year of the vehicle's life with a new one. The programme is therefore a combination of a full warranty extension and a scheduled replacement of the HVB.

 

Main condition

The HVB replacement formula can only be applied if there is continuous cover from Year 3 to Year 8 with the ‘Hybrid Warranty Extension’ cover, see diagram. The activation of this period must be indicated within the After Sales Digital Portal, within the Contracted section with the specific type of cover coded as EH. Activation on vehicles with Manufacturer's Warranty Cover can be purchased upon completion of the Marketing Card (in the case of new vehicle sales) and for the duration of the Manufacturer's Warranty period; cover must subsequently be renewed prior to its expiry date and in any event no later than 60 days (customer information is 30 days) after its expiry date.


This cover can be activated for a maximum of 5 years (4 years in the UK) from the expiry of the Ferrari Manufacturer's Warranty. The expiry date of the previous cover, Manufacturer's Warranty or Hybrid Extended Warranty must coincide with the start date of the new cover. This formula can be renewed at a later date with a package duration of 2 or 3 years. It will also be possible to activate both packages simultaneously.

 

Do not hesitate to contact our Ferrari workshop service at Santogal for more information. ferrarimadrid@santogal.es

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